THE SAULT COLLEGE OF APPLIED ARTS AND TECHNOLOGY

SAULT STE. MARIE, ON

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COURSE OUTLINE

Course Title:  Workplace Communication

Code No.:  OEL902/CMM126 Semester:  Fall/Winter/Spring

Program Various Certificate/Apprenticeship Programs

Author: The Language and Communication Department

Date: August 2004 

Previous Outline Dated: August 2002

Total Credits: 3

Total Credit Hours: 48

Length of Course: 3 hours/week (when offered in class)  

Prerequisite(s): None

                  
Copyright © 2003 The Sault College of Applied Arts and Technology

Reproduction of this document by any means, in whole or in part, without the prior written permission of The Sault College of Applied Arts and Technology is prohibited. For additional information, please contact the School of Health and Human Services, (705) 759-2554.

I. COURSE DESCRIPTION

This course develops skills in reading, writing, and speaking that are typically required in the modern workplace. Work-related journals and periodicals will be used to develop communication skills pertinent to the students’ programs of study. The principles of writing will be taught through the writing process, and students will practise writing paragraphs, letters, memos, and reports. To improve their work, students will be encouraged to use all forms of technology. Also, students will prepare a resume and cover letter to assist them in their job search.

II. LEARNING OUTCOMES AND ELEMENTS OF THE PERFORMANCE                     

A. Learning Outcomes:

  1. Read work-related journals and periodicals for research purposes.
  2. Write clear, grammatically correct sentences.
  3. Plan, develop, and write unified, coherent paragraphs.
  4. Produce work-related documents (forms, memos, letters, reports).
  5. Write technical descriptions, instructions, and/or specifications.
  6. Create an effective resume and cover letter.
  7. Present ideas orally (individually and/or collaboratively) in seminars, meetings, and/or formal situations.
  8. Document information from various sources.

B. Learning Outcomes and Elements of the Performance:

Upon successful completion of this course, students will demonstrate the ability to:

  1. Read work-related journals and periodicals for research purposes.

Potential elements of the performance:

  1. Write clear, grammatically correct sentences.

    Potential elements of the performance:

  1. Plan, develop, and write unified, coherent paragraphs.

Potential elements of the performance:

  1. Produce work-related documents (forms, memos, letters, reports).

    Potential elements of the performance:

  1. Write technical descriptions, instructions, and/or specifications.

    Potential elements of the performance:

  1. Create an effective resume and cover letter.

    Potential elements of the performance:

  1. Present ideas orally (individually and/or collaboratively) in seminars, meetings, and/or formal situations.

    Potential elements of the performance:

  1. Document information from various sources.

    Potential elements of the performance:

III. TOPICS

Note:  These topics sometimes overlap several areas of skill development and are not necessarily intended to be explored in isolated learning units or in the order below.

  1. Audience and Purpose
  2. Language of Reports
  3. Forms, Memos, Letters, and Reports
  4. Sentence and Paragraph Writing
  5. Library, Research, and Documentation Skills
  6. Resume and Cover Letter
  7. Technical Descriptions, Instructions, and Specifications
  8. Oral Presentations
  9. Reading Skills
  10. Document Production Skills

IV. REQUIRED RESOURCES / TEXTS / MATERIALS

  1. Language and Communications Guidelines

V. EVALUATION PROCESS / GRADING SYSTEM

Major Assignments and Testing:

  1. Assignments related to a review of grammar, sentence skills, and paragraph writing
20%
  1. Work-related documents: (minimum of five; one to include research/documentation, using a minimum of three sources)
    • Forms
    • Memos
    • Letters
    • Instructions
    • Reports
60%
  1. Oral communication
10%
  1. Employment package
10%
  1. Total
100%

Notes:

  1. Professors reserve the right to adjust the course delivery as they deem necessary to meet the needs of students.
  2. Professors will deduct marks for any grammar and fundamental errors in final submissions.
  3. Marking schemes for assignments will vary from professor to professor and from assignment to assignment. This flexibility recognizes that professors need to vary their approaches as they assist students with differing levels of competence to meet the learning outcomes of the course and to respond to program areas.

Method of Assessment (Grading Method):

Grade
Definition
Grade Point Equivalent
A+


90% - 100%
4.00
A

80% - 89%
4.00
B



70% - 79%
3.00
C



60% - 69%
2.00
D



50-59%
1.00
F (Fail)

49% and below
0.00

Time Frame:

Open 24 Hours

OEL902/CMM126 requires a minimum commitment of twelve hours a week to complete online. Students are expected to complete all assignments, whether for grades or not and to participate in any scheduled chats.

VI. SPECIAL NOTES

Special Needs
Students with special needs (e.g. physical limitations, visual impairments, hearing impairments, learning disabilities) are encouraged to discuss required accommodations with the professor and/or contact the Special Needs Office.

Plagiarism
To plagiarise is to “take and use as one’s own (thoughts [ideas], writings, inventions, etc. of another); especially to take and use a passage, plot, etc. from the work of another writer” (Gage Canadian Dictionary, 1983, p. 861).

Students should refer to the definition of “academic dishonesty” in the “Statement of Students’ Rights and Responsibilities” (on-line Intranet for Sault College).  Also, in order to collaborate on an assignment, students need prior permission from the professor.

Students who engage in “academic dishonesty” will receive an automatic failure for that submission and/or other such penalty, up to and including expulsion from the course.

In order to protect students from inadvertent plagiarism, to protect the material referenced, and to credit the author of the material, it is the policy of the department to employ a documentation format for referencing source material.

Advanced Standing
Students who have completed an equivalent post-secondary course must bring relevant documents to the Coordinator, Language and Communication Department:

Note:  A copy of the transcript must be on file in the Registrar’s Office.

Retention of Course Outlines
Students are responsible for retaining all course outlines for possible future use in gaining advanced standing at other post-secondary institutions.

Substitute course information is available at the Registrar’s Office.